Situation
At Spearbit and Cantina, I worked on agent-led researcher matching and AI-native bug-bounty operations across intake, triage, coordination, and payout.
Hidden system
Generating text was not the bottleneck. Ownership, context, handoffs, exceptions, and the boundary for human judgment governed the work.
What I changed
I designed agents around coherent responsibilities, enabling researcher matching to complete in a couple of hours and routine coordination to move with less friction.
What it taught me
AI becomes useful when the workflow changes and ambiguous decisions still have an explicit human-review path.